Clinic platform for doctors in Israel

Your clinic system, built around you. In French, English and Hebrew.

Not generic software. A platform customized for your clinic’s workflows, forms and patients, with WhatsApp, SMS and Email built in.

Launch offer: limited to the first 5 clinics

  • French · English · Hebrew
  • WhatsApp, SMS & Email built in
  • Customized to your specialty

Screen by screen

See exactly what your clinic gets.

Real screens from the platform, set up for a demo ENT clinic. All patients shown are fictitious.

What is the MindLab.media clinic platform?

It is a patient and appointment management system for private doctors and clinics in Israel. The whole interface works in French, English or Hebrew. Each patient receives reminders, confirmations and documents on WhatsApp, SMS or Email in their own language. A weekly scan of patient files and conversations flags anything missing. Every clinic gets the platform customized to its specialty, forms and routine, with support in your language: French, English or Hebrew.

  1. 01

    Everything that needs you, every morning

    Patients confirm, ask questions or send documents by WhatsApp, SMS or Email. Their replies land on one daily screen, ready to handle.

    Everything that needs you, every morning
  2. 02

    Nothing slips through

    Hafnayot to request, surgeries to plan, D-21 confirmations and missing documents, listed and tracked for you.

    Nothing slips through
  3. 03

    The OR schedule builds itself

    Need to remind the anesthetist of something? Add a note for the day, and it’s right there in the OR schedule. Order, start times and durations are calculated for each hospital.

    The OR schedule builds itself
  4. 04

    A complete patient file

    Health fund, procedure, surgeon, documents and the patient’s language in one place. Missing a document before a procedure? You see it right away, without searching.

    A complete patient file
  5. 05

    Automatic messages, in each patient’s language

    Confirmations, reminders and requests for missing documents go out by themselves in French, English or Hebrew. Every message sent is logged.

    Automatic messages, in each patient’s language
  6. 06

    Private consultations, handled

    Your private calendar, payment status, a reminder two days before and changes in one click.

    Private consultations, handled
  7. 07

    A space for each doctor

    Documents to approve, notes per clinic, and a hafnaya sent to the secretary from a single photo.

    A space for each doctor
  8. 08

    A weekly scan, so you never miss anything

    Every week, the platform scans all patient files and every WhatsApp, SMS and Email conversation, and flags anything missing or left unanswered.

Built to measure

You only get what your clinic needs.

The demo shows every feature we have built so far. Your platform is customized: we switch on the features that fit your specialty and your routine, leave out the rest, and build what’s missing. Not every feature you see here will be in your version, and that’s the point.

Try the platform yourself

Open the demo clinic, switch between the secretary and the doctors, and click around. Fictional data, nothing to install. Best on a computer.

Try the platform ↗
Grow without growing your payroll

See more patients without paying for more secretary hours.

Your secretary is one of your biggest monthly costs. The platform takes the repetitive work off your front desk: reminders, confirmations, follow-ups, document requests and the weekly check of every file and conversation. The same team handles more patients, so your clinic can grow without hiring another secretary or adding hours.

  • Reminders and confirmations sent automatically
  • Missing documents chased for you
  • Fewer phone calls to answer

Why doctors choose it

Built for clinics that don’t work only in Hebrew.

Work in your language

Use the whole platform in French or English. No more struggling with Hebrew-only software.

Talk to each patient in their language

Choose each patient’s language once. Reminders, confirmations and documents go out automatically in French, English or Hebrew.

Built for your clinic, not the other way around

Other systems make you adapt to their screens. We adapt the platform to your specialty, your forms and your routine.

WhatsApp at the heart of it

Appointment reminders, confirmations and documents on WhatsApp, the app your patients already use. Fewer no-shows, fewer phone calls.

Support in your language

Speak to our support team in French, English or Hebrew. Real people who know your system, not a call center. Need a change? Just ask.

Patient data protected

Encrypted sensitive data, two-factor login and secure hosting, in line with Israeli privacy law.

How it compares

Most clinic systems in Israel are built in Hebrew first.

Standard clinic softwareOur platform
Interface languageMostly HebrewFrench, English, Hebrew
Patient messagesOne languageEach patient’s own language
CustomizationSame screens for everyoneBuilt around your clinic
SupportTicket or call centerSupport in your language

From a clinic using it

Before this platform, our days were a juggling act between WhatsApp, the phone and paper files. Now everything that needs our attention is waiting on one screen every morning, and patients get their reminders in their own language, so they actually answer. What makes the real difference is Rebecca. She took the time to understand how our clinic works, built the system around us, and every time we ask for a change, it’s done. I can’t imagine running the clinic without it anymore.
Dr. Olivia BenabuPrivate clinic, Israel

Clinic platform pricing

One setup. Then one simple monthly plan.

Launch prices for the first 5 clinics, in exchange for a testimonial and the right to show your clinic’s logo on our website. All prices before VAT.

1Step 1 · Once

Launch price

Setup & customization

₪8,000 one-time ₪15,000

  • Platform license and full setup
  • Clinic WhatsApp and SMS number, with Meta approval
  • Staff training
  • 1 month of customization (up to 40 hours)

How you pay

50%50%

50% when you sign, 50% when your platform is delivered.

2Step 2 · Every month

Essential

Hosting & messaging

₪390 / month

  • Secure database on EU servers
  • Daily backups
  • Clinic WhatsApp and SMS number
  • Up to 500 WhatsApp messages and 50 SMS a month
  • App hosting

Complete

Hosting, messaging & maintenance

Recommended

₪590 / month

Everything in Essential, plus:

  • Fixes and security updates
  • Updates when messaging or hosting providers change
  • Support in your language
  • Up to 1 hour of small changes a month

Extras, only if you need them

  • Extra WhatsApp message₪0.06
  • Extra SMS₪1.30
  • Work outside your plan₪250 / hour

Clinic websites

A clinic website patients find, in Google and in AI answers.

We write every text for your clinic, and you approve all medical wording before anything is published. A “page” is one page in one language.

Essential

₪5,500 one-time ₪8,000

  • 1 language
  • Up to 6 pages
  • Basic SEO
  • Contact and booking
  • Mobile-ready

Pro GEO

Best for AI search

₪12,000 one-time ₪18,000

  • Up to 3 languages: French, English, Hebrew
  • Up to 10 topics per language
  • AI-search optimization (GEO)
  • Structured data and FAQs
  • Google Business Profile setup

Every new website includes

  • Domain and hosting setup, with the domain included in your monthly hosting
  • Site structure
  • Design and branding
  • All texts, written for you

Monthly

  • Hosting & domainYour domain, hosting, SSL, daily backups and security monitoring, all billed by us
    ₪110 / month
  • Website care (optional)Updates, security, up to 30 minutes of text changes
    ₪150 / month

Add-ons

  • Extra page
    ₪500
  • Procedure page with 8 to 11 FAQs
    ₪700 per language
  • Extra language
    40% of the site price
Complete clinic bundle · Save 15%

Platform + Pro GEO website, together.

Everything on this page in one project: your clinic platform and a Pro GEO website in French, English and Hebrew.

₪17,000 one-time ₪20,000

All monthly services: ₪790 / month instead of ₪950Platform hosting, maintenance, website hosting with your domain, and website care.

Book a demo →

How it works

From demo to launch in about a month.

  1. 1

    20-minute demo

    We show you the platform and look at how your clinic works today.

  2. 2

    Setup & customization

    We adapt screens, forms and messages to your specialty, and set up your WhatsApp and SMS number.

  3. 3

    Training

    Your doctors and secretaries learn the system with your own data.

  4. 4

    Go live

    Reminders start going out, and our support team answers you in your language.

FAQ

Questions doctors ask us.

Which languages does the platform support?

The whole interface works in French, English and Hebrew. You also choose each patient’s language once, and their reminders, confirmations and documents go out in that language automatically.

Do my patients need to install an app?

No. Patients receive messages on WhatsApp, which they already use, or by SMS or Email. They can confirm or reply directly in the conversation.

How do I know nothing was missed?

Every week, the platform scans all patient files and every WhatsApp, SMS and Email conversation, and flags anything missing or left unanswered.

Will my platform have every feature from the demo?

The demo shows every feature we have built so far. Your platform is customized: we switch on the features that fit your specialty and your routine, leave out the rest, and build what’s missing. Not every feature you see here will be in your version, and that’s the point.

Can the platform be adapted to my specialty?

Yes. Setup includes up to 40 hours of customization during the first month: your forms, your procedures, your health funds and your daily routine.

Where is patient data stored, and is it secure?

Data is stored in a secure database on EU servers with daily backups. Sensitive data is encrypted and login uses two-factor authentication, in line with Israeli privacy law.

What does the monthly fee cover?

The Essential plan costs ₪390 a month before VAT: secure hosting, daily backups, your clinic’s WhatsApp and SMS number, up to 500 WhatsApp messages and 50 SMS. The Complete plan, at ₪590 a month, adds fixes, updates, support and up to 1 hour of small changes a month. Paying yearly gives you 2 months free.

Is it for a solo doctor or for a clinic?

Both. It works for a doctor alone or with one secretary, and for clinics with several doctors and staff. Larger clinics send more messages, and extra WhatsApp messages cost ₪0.06 each.

How long does it take to get started?

About a month. Setup, customization, the WhatsApp number approval by Meta and staff training happen during the first month.

Who builds and supports the platform?

MindLab.media, a marketing, design and development studio. You get support in French, English or Hebrew from a team that knows your system, not a call center.

Book a demo

See it with your own clinic in mind.

Tell us a little about your clinic. We’ll reply within one business day to book a 20-minute demo, in French, English or Hebrew.

Launch offer: limited to the first 5 clinics

Message us on WhatsApp

mindlabmediail@gmail.com · +972 54-771-8184